IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q40: What is the loopback IP address?
192.168.1.1
255.255.255.0
0.0.0.0
10.0.0.1
127.0.0.1
Q41: What is a Service Level Agreement (SLA)?
Firewall rule
Software license
Backup schedule
Patch update
Contract on service expectations
Q42: What does 'chmod 755 file.sh' do in Linux?
Sets read/execute for all, write for owner
Encrypts file
Moves file
Deletes file
Compresses file
Latest News
Request for Generator Maintenance Services at The United.
Aug 21, 2026
Manager, Digital Transformation and Online Channels at MTN.
Aug 20, 2026
Uburyo bushya bwo kureba amanota ku abanyeshuli basoza.
Aug 20, 2026
Accountants at The mission of the Ministry of Sports is to.
Aug 19, 2026
Relationship Manager at I&M Bank Rwanda Plc., is a.
Aug 19, 2026
Head of Finance and Administration at AC Mobility is a.
Aug 19, 2026
Cashier at JALI Transport Limited (JTL) is a subsidiary.
Aug 19, 2026
Internal Auditor at JALI Transport Limited (JTL) is a.
Aug 19, 2026
Accountant at JALI Transport Limited (JTL) is a subsidiary.
Aug 19, 2026
