IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q691: Which type of attack involves sending fraudulent emails?
SQL injection
DoS
MITM
Phishing
Brute force
Q692: What is the main function of a firewall?
Control network traffic
Encrypt emails
Compress files
Monitor CPU usage
Assign IP addresses
Q693: Which protocol is used to assign IP addresses automatically?
SMTP
DNS
SNMP
DHCP
FTP
