IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q700: What is the purpose of two-factor authentication?
Speed up boot time
Reduce bandwidth
Backup data
Encrypt disks
Increase login security
Q701: What is the purpose of two-factor authentication?
Reduce bandwidth
Backup data
Increase login security
Encrypt disks
Speed up boot time
Q702: What is the loopback IP address?
255.255.255.0
10.0.0.1
0.0.0.0
192.168.1.1
127.0.0.1
