IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q712: Which type of attack involves sending fraudulent emails?
DoS
SQL injection
Phishing
MITM
Brute force
Q713: What is the typical voltage of a desktop power supply?
110V
3.3V
12V
220V
5V
Q714: What is the default port for LDAP?
21
443
389
80
636
