IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q715: What does 'chmod 755 file.sh' do in Linux?
Sets read/execute for all, write for owner
Moves file
Encrypts file
Deletes file
Compresses file
Q716: Which technology allows secure remote desktop connections?
RDP
SSH
Telnet
VNC
FTP
Q717: Which tool in Windows shows system logs?
Event Viewer
Registry Editor
Disk Management
Device Manager
Task Manager
