IT Support / Help Desk

IT Support / Help Desk

his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.

Quiz Questions

Q733: Which tool in Windows shows system logs?

Event Viewer
Task Manager
Device Manager
Disk Management
Registry Editor

Q734: Which command lists files in Linux?

cd
pwd
cp
dir
ls

Q735: Which Windows shortcut opens Task Manager?

Ctrl + Shift + Esc
Ctrl + S
Ctrl + Alt + T
Ctrl + Shift + D
Alt + Tab

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