IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q736: Which port is used by SSH by default?
23
22
110
25
443
Q737: Which tool is commonly used for ticketing in IT Support?
Jira
Git
Slack
Zoom
Excel
Q738: Which tool in Windows shows system logs?
Task Manager
Registry Editor
Device Manager
Event Viewer
Disk Management
