IT Support / Help Desk

IT Support / Help Desk

his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.

Quiz Questions

Q745: What is the typical voltage of a desktop power supply?

12V
110V
3.3V
220V
5V

Q746: What is the default port for LDAP?

80
389
636
21
443

Q747: Which type of attack involves sending fraudulent emails?

SQL injection
Brute force
MITM
DoS
Phishing

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