IT Support / Help Desk

IT Support / Help Desk

his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.

Quiz Questions

Q754: Which port is used by SSH by default?

443
22
110
23
25

Q755: What is the default port for LDAP?

21
636
389
80
443

Q756: What type of storage is SSD?

Magnetic-based
Cloud-based
Optical-based
Tape-based
Flash-based

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