IT Support / Help Desk

IT Support / Help Desk

his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.

Quiz Questions

Q772: What type of storage is SSD?

Cloud-based
Magnetic-based
Optical-based
Flash-based
Tape-based

Q773: Which type of attack involves sending fraudulent emails?

Phishing
SQL injection
Brute force
MITM
DoS

Q774: What is the loopback IP address?

127.0.0.1
192.168.1.1
10.0.0.1
255.255.255.0
0.0.0.0

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