IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q784: Which technology allows secure remote desktop connections?
VNC
SSH
FTP
RDP
Telnet
Q785: Which command lists files in Linux?
cd
dir
ls
cp
pwd
Q786: What is the default port for LDAP?
389
443
636
21
80
