IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q790: Which port is used by SSH by default?
110
23
25
443
22
Q791: What is the purpose of two-factor authentication?
Reduce bandwidth
Increase login security
Encrypt disks
Speed up boot time
Backup data
Q792: Which type of attack involves sending fraudulent emails?
SQL injection
DoS
Phishing
MITM
Brute force
