IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q793: Which tool in Windows shows system logs?
Device Manager
Registry Editor
Event Viewer
Disk Management
Task Manager
Q794: What is Group Policy used for?
Manage user and computer settings
Encrypt emails
Assign IP addresses
Install software
Scan malware
Q795: What is the loopback IP address?
0.0.0.0
127.0.0.1
10.0.0.1
192.168.1.1
255.255.255.0
