IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q799: What does 'chmod 755 file.sh' do in Linux?
Sets read/execute for all, write for owner
Encrypts file
Compresses file
Moves file
Deletes file
Q800: What is the purpose of two-factor authentication?
Increase login security
Backup data
Encrypt disks
Reduce bandwidth
Speed up boot time
Q801: What is the main function of a firewall?
Control network traffic
Encrypt emails
Monitor CPU usage
Compress files
Assign IP addresses
