IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q802: What is the main function of a firewall?
Assign IP addresses
Control network traffic
Encrypt emails
Compress files
Monitor CPU usage
Q803: Which port is used by SSH by default?
110
23
443
25
22
Q804: Which device stores BIOS?
ROM chip
RAM
Hard disk
CPU
Cache
