IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q808: What does 'chmod 755 file.sh' do in Linux?
Moves file
Encrypts file
Sets read/execute for all, write for owner
Compresses file
Deletes file
Q809: What is the first step of ITIL incident management?
Identify the incident
Escalate issue
Restart system
Resolve ticket
Close ticket
Q810: What does 'chmod 755 file.sh' do in Linux?
Sets read/execute for all, write for owner
Moves file
Deletes file
Compresses file
Encrypts file
