IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q811: What is the default port for LDAP?
80
636
443
21
389
Q812: What type of storage is SSD?
Optical-based
Flash-based
Tape-based
Cloud-based
Magnetic-based
Q813: Which protocol is used to assign IP addresses automatically?
DHCP
FTP
SMTP
DNS
SNMP
