IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q814: Which device stores BIOS?
ROM chip
Cache
RAM
CPU
Hard disk
Q815: What type of storage is SSD?
Magnetic-based
Cloud-based
Tape-based
Optical-based
Flash-based
Q816: What is the loopback IP address?
10.0.0.1
127.0.0.1
255.255.255.0
0.0.0.0
192.168.1.1
