IT Support / Help Desk

IT Support / Help Desk

his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.

Quiz Questions

Q937: Which protocol is used to assign IP addresses automatically?

DHCP
SNMP
DNS
FTP
SMTP

Q938: What does 'chmod 755 file.sh' do in Linux?

Deletes file
Encrypts file
Compresses file
Moves file
Sets read/execute for all, write for owner

Q939: What is the purpose of sudo in Linux?

Restart system
Create users
Check disk space
Execute commands as superuser
Start services

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