IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q964: What is the purpose of sudo in Linux?
Create users
Start services
Restart system
Check disk space
Execute commands as superuser
Q965: What is Group Policy used for?
Encrypt emails
Assign IP addresses
Scan malware
Install software
Manage user and computer settings
Q966: Which layer of the OSI model deals with routing?
Data Link
Application
Transport
Network
Session
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