IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q988: Which tool in Windows shows system logs?
Task Manager
Device Manager
Event Viewer
Registry Editor
Disk Management
Q989: What is the main function of a firewall?
Assign IP addresses
Monitor CPU usage
Encrypt emails
Compress files
Control network traffic
Q990: Which protocol is used to assign IP addresses automatically?
SNMP
FTP
DHCP
DNS
SMTP
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