POSITION 1. Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Audio Visual Producer

Key Duties and Responsibilities

1. Produce high-quality audio and video content for internal and external use, including promotional videos, tutorials, social media clips, and event coverage.
2. Collaborate with team members (content managers, digital creators, graphic designers) to deliver integrated multimedia solutions.
3. Handle pre-production tasks such as script development, storyboarding, and planning.
4. Operate cameras, microphones, and lighting equipment during video shoots.
5. Edit videos, add graphics, sound effects, voiceovers, and music to enhance the overall quality of multimedia projects.
6. Ensure post-production work, including video editing, audio balancing, and color grading, is completed to the highest standard.
7. Optimize videos for various platforms (social media, website, presentations).
8. Coordinate timelines and schedules for audiovisual production, ensuring deadlines are met.
9. Manage budgets for video production projects, sourcing equipment and talent where necessary.
10. Liaise with external vendors when outsourcing video production or rental of specialized equipment.
11. Stay up to date with the latest trends in video production, equipment, and multimedia content.
12. Continuously improve the quality and impact of multimedia content through innovation and creativity.
13. Work closely with the corporate communications team to ensure that audiovisual content aligns with the overall messaging and goals of the organization.
14. Support live events, conferences, and other corporate activities by providing audiovisual services, including live streaming and recording.
15. Ensure that all audiovisual content produced is consistent with the organization’s brand guidelines and quality standards.
16. Conduct final quality checks on all media before release.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in Media Production, Communication, or a related field, or equivalent work experience.
2. At least 3 years of experience in audiovisual production, with a strong portfolio showcasing skills in video production, post-production, and editing

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POSITION 2. Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) –Lead, Digital Creations

Key Duties and Responsibilities

1. Develop and implement a comprehensive digital content creation strategy aligned with overall marketing and corporate communications goals.
2. Coordinate with the Manager, Marketing & Corporate Communications to ensure digital content supports broader campaigns and initiatives.
3. Lead the development of innovative digital media solutions, including social media content, videos, graphics, and multimedia elements.
4. Oversee the creation and production of all digital marketing assets including social media, web content, videos, and other digital channels.
5. Stay updated with industry trends and incorporate best practices into digital content creation processes.
6. Manage and mentor a team of digital creators including social media officers, content managers, designers, and audiovisual producers.
7. Ensure that all digital content, including text, images, and video, is on-brand, consistent in terms of style, quality, and tone of voice.
8. Work closely with the audiovisual producer to oversee video content production from concept to final edit.
9. Ensure that all digital creations adhere to corporate branding guidelines and support the company’s strategic messaging.
10. Analyze digital content performance and make recommendations for future improvements based on audience engagement and feedback.
11. Create reports on content performance and provide insights to the marketing and communications team.
12. Work closely with other teams, such as the Corporate Communications & PR team, Marketing, Brand & Events, and Client Experience teams, to develop integrated content that promotes RSSB’s mission and services.
13. Collaborate with the IT and business intelligence functions to ensure effective delivery of digital assets.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s Degree in Digital Media, Communications, Marketing, Graphic Design, or related fields.
2. Minimum of 5 years of experience in digital content creation, with at least 2 years in a leadership role.
3. Proven experience managing teams and overseeing multimedia content production (graphics, video, etc.).
4. Proficiency in digital content tools such as Adobe Creative Suite (Photoshop, Illustrator,Premiere Pro) and video editing software.

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POSITION 3. Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Officer, Content Management

Roles and responsibilities

1. Produce clear, engaging, and informative content for RSSB’s digital and print platforms, including social media posts, website articles, newsletters, and press releases.
2. Assist in developing content that supports RSSB campaigns, events, and public awareness initiatives (e.g., Customer Service Week, social security awareness programs).
3. Collaborate with team members to brainstorm and create content ideas that align with organizational goals and key messages.
4. Support the management of RSSB’s social media channels by scheduling posts, monitoring engagement, and responding to public queries under supervision.
5. Track trending topics and monitor social media activity to identify opportunities for content engagement and enhancement.
6. Assist in analyzing social media metrics to evaluate the effectiveness of content and suggest improvements.
7. Assist in proofreading and editing content to ensure consistency in tone, voice, and accuracy across all RSSB platforms.
8. Work closely with the Senior Officer to ensure content is aligned with brand guidelines and is engaging and accessible to target audiences.
9. Help maintain the content calendar and ensure timely publication of posts and articles.
10. Support the production of multimedia content, such as videos, graphics, and infographics, working with internal designers or external vendors.
11. Assist in coordinating and gathering materials for impact videos, beneficiary testimonials, and other visual content that illustrate RSSB’s benefits and services.
12. Conduct basic research to support content creation, gathering relevant data, stories, and member testimonials.
13. Assist in tracking content performance metrics (e.g., engagement rates, reach) and provide input on ways to optimize content based on insights and feedback.
14. Stay updated on industry trends, social security topics, and digital content best practices to contribute fresh ideas to the team.
15. Work closely with other departments, such as Customer Service and Partner Relations, to gather information and insights for content that addresses member needs.
16. Represent RSSB’s content team at internal events and workshops as required.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor's degree in communications, Journalism, Marketing, Public Relations, or a related field.
2. Minimum of 2 years of experience in content creation, social media management, or a related role.

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POSITION 4. Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Senior Officer, Brand & Events

Key Duties and Responsibilities

1. Monitor and enforce brand usage guidelines and oversee the execution of brand marketing programs
2. Plan, organise and supervise marketing events and ensure successful organisation of all events 
3. Ensure RSSB visibility throughout branding across the country. 
4. Supervise advertising, product design/content and other forms of marketing to maintain consistency in branding
5. Ensure that branding is consistent across advertising and campaigns.
6. Plan, and coordinate budgets related to branding and events such as product launches, exhibitions, and photo shoots.
7. Participate in the strategic planning of the annual and quarterly events calendar and budget
8. Plan, execute, and handle all aspects of conference sponsorships, including coordination of logistics such as equipment, catering, marketing collateral, promotional giveaways, and company travel requirements…
9. Work closely with internal teams to ensure each event meets the overall goals of the company and be responsible for planning and delivering innovative brand content across all social media platforms
10. Manage staff under his or her Supervision
11. Participate in the preparation of strategic and business plans, related budgets and ensure their implementation
12. Develop and disseminate performance contract to his/her subordinates
13. Perform any other duties relevant to Brand and Events Function as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

1. Master's’ Degree in Marketing, Event Management, Advertising, Social Science, Journalism, Communication or Business Administration or any other relevant field with preferably 2 years relevant experience

OR

1. Bachelors’ Degree in in Marketing, Event Management, Advertising, Social Science, Journalism, Communication or Business Administration or any other relevant field with preferably 4 years relevant experience
2. Relevant professional qualification/ certification is an added advantage

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POSITION 5. Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) -Senior Officer, Social and Digital Marketing

Key Duties and Responsibilities

1. Implement the RSSB digital marketing strategy and act as a digital champion within the organisation, integrating seamlessly across all RSSB’s functions
2. Facilitate search engine optimization (SEO) improvements with a variety of internal stakeholders and deliver social and digital marketing training for all staff in all RSSB’s functions
3. Maintain and maximise brand standards across all social and digital marketing projects
4. Create digital marketing and social media campaigns and strategies, content ideation, and implementation schedules
5. Manage staff under his or her Supervision
6. Develop and disseminate performance contract to his/her subordinates
7. Ensure brand consistency in digital marketing and social media messages by working with various RSSB’s functions on advertising, product development, and brand management
8. Provide guidance to social and digital marketing team members on social media implementation best practises and strategies
9. Collect and analyse information for improving future customer data and analyse interactions and visits, use this information for improvement
10. Report social and digital marketing progress to senior marketing management
11. Grow and expand the organisation's social and digital marketing presence into social media platforms such as Facebook, LinkedIn, Twitter, and Instagram etc.
12. Conduct research and monitor activity of other competitors and sector market trends gaps and areas to improve on
13. Ensure maintenance and update of website(s) and digital platforms working alongside internal stakeholders to agree and deliver high profile and quality digital products and services
14. Create and distribute engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages to increase social and digital marketing activity
15. Perform any other duties related to communications and corporate affairs as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

• Master's’ Degree in Marketing, Advertising, Communication, Journalism Social Science, Business Administration or any other relevant field with preferably 2 years relevant experience

OR

• Bachelors’ Degree Marketing, Advertising, Communication, Journalism Social Science, Business Administration or any other relevant field with preferably 4 years relevant experience
• Relevant professional qualification/ certification is an added advantage

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POSITION 6. Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Senior Officer, Corporate Communications & PR

Key Duties and Responsibilities

1. Formulate and implement corporate communications and public relation plans strategies 
2. Develop, update the Corporate Social Responsibility Policy and manage sponsorship activities 
3. Identify, develop, and maintain key communication channels, adapting and improving them in line with external trends and business needs
4. End-to-end oversight of external and internal communications campaigns, projects, and deliverables, including executing communications strategy, writing/editing content, 
5. Coordinate internal communications (memos, newsletters) and enhance the organisation voice and presence through online and offline channels 
6. Provide clients with information about new promotional opportunities and current PR campaigns progress
7. Manage staff under his or her Supervision
8. Participate in the preparation of strategic and business plans, related budgets and ensure their implementation
9. Develop and disseminate performance contract to his/her subordinates
10. Coordinate communication and Public relations crisis that may arise and social media platforms to avoid unnecessary information or mitigate any crisis
11. Draft and send corporate communications and public relation press releases for the media and manage media relations and requests 
12. Participate in survey initiatives and analyse public opinion on different products and services that RSSB offers
13. Assist in communication of strategies or messages from senior leadership 
14. Perform any other duties related to brand and event activities as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

• Master's’ Degree in  Marketing, Advertising, Business Administration, Communications, Journalism, Public Relations or any other relevant field with preferably  2 years relevant experience

OR

• Bachelors’ Degree in  Marketing, Advertising, Business Administration, Communications, Journalism, Public Relations or any other relevant field with preferably  4 years relevant experience
• Relevant professional qualification/ certification is an added advantage

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POSITION 7. Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Senior Officer, Content Management

Roles and responsibilities

1. Develop and implement a comprehensive content strategy that aligns with RSSB’s goals, focusing on promoting awareness and understanding of social security benefits.
2. Create engaging, informative, and accurate content for RSSB’s communication platforms, including social media, website, newsletters, and press releases.
3. Collaborate with internal stakeholders, such as the communications, investment, and customer service teams, to identify content needs and deliver high-quality content.
4. Oversee content production, including writing, editing, proofreading, and fact-checking, ensuring consistency in tone, voice, and brand messaging.
5. Maintain a content calendar, planning and scheduling content releases in line with key RSSB events, campaigns, and thematic focus areas (e.g., Customer Service Week, 60th Anniversary celebrations).
6. Supervise junior content creators and external writers, providing feedback and editorial direction.
7. Oversee RSSB’s social media presence by managing platforms, monitoring engagement, and responding to public queries in a timely and professional manner.
8. Track digital trends and emerging social media platforms to enhance RSSB’s online presence and improve reach and engagement.
9. Work closely with the digital marketing team to ensure cohesive integration of content across digital campaigns.
10. Develop and manage multimedia content, including videos, infographics, and interactive content, to enhance engagement and understanding of RSSB’s services.
11. Lead or assist in the production of impact videos and testimonials that showcase the value and benefits of RSSB’s programs to members and stakeholders.
12. Coordinate with designers and videographers to ensure content is visually compelling and adheres to brand guidelines.
13. Analyze content performance metrics (e.g., engagement, reach, conversions) and generate insights to optimize future content strategies.
14. Prepare regular reports on content effectiveness, including insights from analytics, to measure impact and inform decision-making.
15. Use member feedback and engagement data to refine messaging and improve the overall quality and relevance of content.
16. Build and maintain relationships with media contacts, influencers, and relevant stakeholders to amplify RSSB’s content reach.
17. Engage with external partners and stakeholders to identify opportunities for joint content initiatives or co-branded campaigns.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor's degree in communications, Journalism, Marketing, Public Relations, or a related field; a master's degree is an asset.
2. Minimum of 5 years of experience in content management, digital marketing, or a related role, preferably within a public institution or corporate environment.

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POSITION 8. Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Officer, Social & Digital Marketing

Key Duties and Responsibilities

1. Implement the RSSB digital marketing strategy and act as a digital champion within the organisation, integrating seamlessly across all RSSB’s functions
2. Facilitate search engine optimization (SEO) improvements with a variety of internal stakeholders and deliver social and digital marketing training for all staff in all RSSB’s functions
3. Maintain and maximise brand standards across all social and digital marketing projects
4. Create digital marketing and social media campaigns and strategies, content ideation, and implementation schedules
5. Promote the correct use of the RSSB brand both internally and externally through digital channels
6. Provide guidance to social and digital marketing team members on social media implementation best practises and strategies
7. Collect and analyse information for improving future customer data and analyse interactions and visits, use this information for improvement
8. Support the senior officer's social and digital marketing in producing a content plan in line with the AOP (annual operating plan)
9. Report social and digital marketing progress to senior marketing management
10. Grow and expand the organisation's social and digital marketing presence into social media platforms such as Facebook, LinkedIn, Twitter, and Instagram etc.
11. Measure and report on the performance of all digital marketing campaigns
12. Ensure maintenance and update of website(s) and digital platforms working alongside internal stakeholders to agree and deliver high profile and quality digital products and services
13. Create and distribute engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages to increase social and digital marketing activity
14. Identify digital trends and evaluate emerging technologies which inform and evolve RSSB core activities and outputs as well as dissemination plans, thought leadership and prospects for adoption
15. Perform any other duties related to communications and corporate affairs as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

• Master's’ Degree in Marketing, Advertising, Communication, Journalism Social Science, Business Administration or any other relevant field

OR

• Bachelors’ Degree Marketing, Advertising, Communication, Journalism Social Science, Business Administration or any other relevant experience with preferably 2 years.
• Relevant professional qualification/ certification is an added advantage