Head of IT

Position Title : Head of IT

Department : Support Services

Job Purpose

The role holder is responsible for developing and implementing IT strategies for the Bank, aligned with its strategic objectives. The role aims to deliver value to the Bank through the effective, appropriate and cost-efficient use of technology.

Key Responsibilities

1. Strategic Alignment :

• Plan, design and implement strategic IT objectives that support the Bank's business objectives.
• Participate in and promote a participatory budgetary process to ensure adequate IT resources are planned for the achievement of Bank objectives and the leveraging of emerging opportunities.

2. Value Delivery:

• Implement appropriate and Cost-effective technology solutions that support the Bank’s business operations.
• Negotiate Service Level Agreements (SLAs) and monitor the performance of vendors and suppliers to ensure compliance with agreed service levels.
• Lead IT-related projects and ensure their effective and timely implementation.

3. Resource Planning:

• Participate in the process of recruitment, selection, induction and training to ensure appropriate skills are available in the department.
• Direct, support and guide staff activities to achieve goals.
• Manage IT procurements in collaboration with Bank procurement department and in accordance with Bank procurement rules and regulations.

4. Risk Management:

• In liaison with the Risk Function, plan, design, implement and monitor IT security measures, including Business Continuity Planning.
• Participate in maintaining, updating and complying with the Bank's IT risk register and risk matrix.
• Monitor leases and contracts and ensure compliance with contractual terms and proper licensing of all hardware and software components.
• Design, implement and enforce appropriate and effective internal IT controls.

5. Performance Management:

• Monitor departmental and individual performance against agreed objectives.
• Set targets, monitor performance, and provide appropriate support, instruction and guidance to staff.
• Manage vendor relationships for existing services and ensure timely renewal and updating of contracts for installed hardware and software.
• Perform any other duties as may be assigned by the Head of Organization.

Qualifications, skills and Abilities Desired

Applicants should possess :

• A bachelor’s or master’s degree in IT or related Fields
• At least 7 years of relevant professional experience in IT, preferably within the banking or financial services sector.
• Knowledge of Microsoft Operating systems
• Strong database management skills with particular emphasis on Sybase database administration.
• Good knowledge of banking systems and general banking operations.
• Knowledge of LAN/WAN technologies and Cisco networking.
• Strong understanding of Information Technology principles and practices.
• Good product development and management capabilities.
• Strong negotiation, problem-solving and conflict-resolution skills.
• Creative thinking and an innovative mindset.
• Excellent interpersonal, oral and written communication skills.
• Strong general management and administrative capabilities.
• Demonstrated leadership and performance management skills.

How to Apply

If you meet the above requirements, please submit your application by Tuesday, 01 September 2026.

Applications should include:

• An application letter;
• An updated Curriculum Vitae (CV); and
• Copies of relevant academic and professional certificates.

All applications should be submitted electronically to:

jobs@boarwanda.com

Done at Kigali, 18th August 2026

BANK OF AFRICA – RWANDA