Job description

The Department of Human Resources would like to inform the public and its estimated staff of opportunity for the position of “ Market Research & Insights Officer”.

Any employee qualified according to the criteria defined below can apply.

JOB SUMMARY

The jobholder is responsible for planning, executing, and analyzing consumer and customer research to support brand decision-making and performance evaluation.

KEY COMPENTENCIES & QUALIFICATIONS 

• 3–5 years of experience in market research, data analysis, statistics, or research agency environment. FMCG experience is an advantage but not mandatory.
• Strong quantitative background.
• Proven ability to design surveys, structure data collection, and ensure data reliability and validity.
• Strong analytical skills, comfortable working with large datasets and translating findings into business recommendations.
• Experience with data analysis tools such as Excel advanced functions, SPSS, R, Python, Power BI, or similar tools is an advantage.
• Ability to interpret consumer behavior and link data insights to brand and business performance.
• Strong reporting and presentation skills, able to simplify complex data for non-technical stakeholders.
• Good communication skills and public speaking.
• Organizational and time management abilities.
• Bachelor’s degree in Statistics, Economics, Data Science, Mathematics, Business Analytics, or related field.
• Proficiency in English and / or French
• Ability to work under pressure.
• Good team spirit.

MAIN RESPONSABILITIES

• Design and execute internal research projects including pre- and post-campaign studies, concept tests, and consumer feedback surveys, using qualitative and quantitative methodologies.
• Translate data into clear insights, conclusions, and recommendations for Brand Managers and the Marketing Manager.
• Plan and implement regular consumer satisfaction surveys in line with ISO certification requirements.
• Act as the key internal focal point for outsourced research projects, including Brand Health Trackers and large-scale studies conducted with research agencies.
• Contribute to building a consumer insights culture within the marketing team by sharing learnings and best practices.

How to apply:

Applications including cover letter, curriculum vitae (CV), copies of degrees/diplomas/ professional certificates and a copy of the national ID (All in one combined file) should be submitted via this link: https://skolbrewerycareers.rw/index.php/jobs/market-research-insights-officer/ at the attention of the HR Department not later than Friday, 27^th February 2026 at 5:00pm.

Please note that only shortlisted applicants will be contacted.

Done at Kigali, on 13/02/2026

Job Category: Commercial

Job Type: Full Time

Job Location: Kigali City