Officer IT Maintenance Administrator
National Bank of Rwanda (BNR) | Post type: jobs May 2, 2025 - Deadline 10/05/2025 | NumberOfPosition [1]

National Bank of Rwanda (BNR) Overview

The National Bank of Rwanda (NBR) was established in 1964 with the aim of issuing the Rwandan currency named Franc Rwandais (Frw). Over the years, the role of the NBR has evolved. The current Law N°48/2017 of 23/09/2017 as amended to date, confers a clear mandate on the NBR with a mission of ensuring price stability and a sound financial system. Price stability is achieved by conducting appropriate monetary policy in the interest of a stable macroeconomic environment, while financial stability is achieved by regulating and supervising the financial system.

Job Description

Officer, IT maintenance Administrator role involves ensuring smooth operation of the IT infrastructure by performing regular maintenance, troubleshooting and repairs of hardware, software and network systems. The role also involves minimizing downtime and generating downtime reports.

Job Responsibilities

Performing regular maintenance on IT equipment and ensuring all devices function optimally.
Diagnosing and repairing hardware issues, replacing faulty components when necessary.
Coordinating with vendors for warranty claims and hardware replacements.
Ensuring all systems are up-to-date with the latest patches and updates.
Troubleshooting and resolving software compatibility or performance issues.
Maintaining an up-to-date inventory of IT equipment, tracking usage and repairs.
Recommending hardware upgrades or replacements based on wear-and-tear assessments.
Responding to maintenance requests from end-users for hardware or software issues.
Providing training on basic maintenance and troubleshooting steps to users.

Job Requirements

Bachelor’s degree in information technology, Computer Science, Electronics, or a related field.
Atleast 2 years experience in IT hardware and software maintenance.

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