Officer Stakeholder Engagement and Public Outreach
National Bank of Rwanda (BNR) | Post type: jobs October 30, 2025 - Deadline 07/11/2025 | NumberOfPosition [1]

National Bank of Rwanda (BNR) Overview

The National Bank of Rwanda (NBR) was established in 1964 with the aim of issuing the Rwandan currency named Franc Rwandais (Frw). Over the years, the role of the NBR has evolved. The current Law N°48/2017 of 23/09/2017 as amended to date, confers a clear mandate on the NBR with a mission of ensuring price stability and a sound financial system. Price stability is achieved by conducting appropriate monetary policy in the interest of a stable macroeconomic environment, while financial stability is achieved by regulating and supervising the financial system.

Reporting to manager, Policy Communication, The job holder will play a key role in strengthening the Bank’s relationships with its stakeholders and improving the flow of information between the Bank and the public.

Job Responsibilities

Supporting in the designing and implementation of NBR’s stakeholder engagement and outreach strategies in line with the Bank’s communication policy.
Identifying and mapping key stakeholders both internal and external to ensure targeted and effective engagement.
Developing and managing regular communication and feedback mechanisms with financial institutions, government entities, academia, civil society, and other partners.
Coordinating public outreach initiatives, including financial literacy programs, community engagements, and media briefings.
Supporting the organization of stakeholder events, policy dialogues, and forums that promote better understanding of NBR’s role and policies.
Contributing to the preparation of customized communication materials for different stakeholders, including briefs, reports, and outreach content, ensuring consistency of message and tone that are
Monitoring and evaluating stakeholder feedback to inform the Bank’s engagement strategy and recommend improvements.

Working closely with other departments to ensure cohesive messaging and alignment of outreach efforts with NBR’s strategic goals.
Providing training and support to staff on effective communication practices and stakeholder engagement techniques.
Conducting research to understand stakeholder perceptions, expectations, and trends that impact the bank's operations and reputation.
Preparing regular reports on communication activities, stakeholder feedback, and engagement metrics for senior management.

Job Requirements

Bachelor’s degree in communications, Public Relations, Marketing, Business Administration, or a related field.
Atleast three (3) years of experience in stakeholder engagement, public relations, or corporate communications, preferably in a regulatory, financial, or government institution.

Female candidates are encouraged to apply.

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