Senior Officer, Learning and Development

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 3 trillion Rwf, which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country's financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

• Manage staff under direct supervision, including the Officer, Learning & Development.
• Identify skills and talent gaps and recommend appropriate interventions.
• Ensure effective preparation and implementation of the staff training and development strategy and annual training plan.
• Prepare the annual training budget and conduct related market surveys.
• Initiate payment processes for executed trainings with relevant stakeholders.
• Ensure effective management of professional and academic interns and prepare responses to academic research requests.
• Coordinate the evaluation of staff learning and development activities, including implementation of the training matrix and budget.
• Ensure that all aspects of learning and development focus on diversity and inclusiveness to guarantee accessibility to all staff.
• Design career matrices and career experience maps to align talent experiences, internal mobility, and development programs with optimal employee career progression.
• Ensure effective management of in-house trainings and availability of required training materials.
• Ensure regular and consistent training of trainers to enhance in-house capacity building.
• Initiate requests and follow up on training contracts to ensure successful implementation.
• Provide career progression guidance and ensure career pathways are accessible to all staff, embedding inclusion in all career development practices.
• Ensure provision of creative, innovative, and agile learning interventions aligned with the evolving cultural and organizational needs of RSSB.
• Perform any other duties related to the Learning & Development function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

• Master's Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 2 years of relevant experience.
• Bachelor's Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 4 years of relevant experience.

Key competencies

Technical Competencies:

• Training Management
• Talent Management
• Knowledge of HR Technology
• Career Development and Coaching
• Change Management
• Competency Management
• Skills Gap Analysis
• Business Needs Analysis
• Employee Engagement and Retention Management

Behavioral Competencies:

• Client Service Focus
• Communication & Interpersonal Skills
• Results and Data Driven
• Breakthrough Innovation
• Diversity and Inclusion
• Proactive and Engaging
• Leading and Empowering Others
• Team Management
• Technology Savvy

Additional Information: RSSB reserves the right to appoint or to issue an employment contract to the successful candidate. Interested candidates are advised to submit applications online by Friday, 13 March 2026.

Application Portal: Please Apply Here

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

RSSB is an Equal Opportunity Employer