BankTech Senior Manager
MTN Rwandacell Plc | Post type: jobs October 14, 2025 - Deadline 16/10/2025 | NumberOfPosition [1]

MTN Rwandacell Plc Overview

MTN Rwandacell Plc, commonly referred to as MTN Rwanda, is the largest telecommunications company in Rwanda, with an estimated 7 million subscribers, accounting for 62 percent market share, as of 30 July 2023

Job Title: Senior Manager BankTech

Reference number: 1

Job type: Permanent

Location: Kigali Rwanda

Organisation Name: MTN Mobile Money

MTN Level: 3H

Mission/ Core purpose of the Job:

The SM BankTech is responsible for driving the development of the BankTech strategy and the successful delivery of BankTech solutions through new, innovative and customer-friendly solutions. The role works closely with other functions such as Commercial Operations to maximize revenue growth and RoI.

Key Performance Areas:

Oversee and manage Credit Risk operations in line with Group DigiFin guidelines
Cascade BankTech solutions designed in the group for the OpCo and provide inputs for localization
Design a loyalty solution and scheme to support the growth of BankTech products
Customize/localize BankTech solutions and products to support corporate and government requirements.
Deploy solutions to cover the maximum number of banktech use cases
Ensure solutions deliver the best user experience and value to every key stakeholder of the BankTech ecosystem.
Manage and resolve escalations that have an impact on the critical path of service delivery
Develop an operational playbook to drive BankTech solutions and provide strategic guidance for its implementation
Oversee the implementation of solutions for new products
Support to develop and maintain the best value proposition to both consumers and partners, in collaboration with the Commercial Operations team
Manage the implementation of new products and services

Manage the development and implementation of the go-to-market strategy to drive BankTech products, in collaboration with the Commercial Operations team
Review and identify key risks, issues, and dependencies and set mitigation actions
Manage negotiations, close deals and sell additional services to partners
Leverage on analytics, mobile data and mobile advertising to develop fit for purpose solutions
Ensure that appropriate processes and models are in place to drive traction and reduce players in the value chain
Identify and tap into BankTech opportunities through partnerships and relevant channels
Work closely with the other teams within Fintech and support functions to optimize the revenue generation opportunity and demonstrate strong ROI
Ensure the creation and maintenance of high-quality relationships with all target customers
Provide input into the development and implementation of short-term and long-term sales plans for the organization
Analyze organizational dynamics at the prospective customer and develop the most effective products and solutions
Cascade the Group strategy to create a sub-functional strategy aligned with the overarching business goals, under the oversight of the Chief Product Officer
Ensure effective implementation of the sub-functional strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
Oversee regular review of the sub-functional strategy and roadmap, under the oversight of the Chief Product Officer, to ensure its alignment with the changing dynamics of the internal and external ecosystem
Closely monitor all projects initiated in the function
Review and finalize objectives, targets and budgets for the function, under the oversight of Chief Product Officer Requirements
Review key risks, issues and dependencies and set mitigation actions, seeking guidance from the Chief Product Officer as and when required
Develop and manage budgets, where required.
Sign-off / make decisions regarding tactical changes and where required, seek sign-off from Management

Job Requirements (Education, Experience and Competencies)

Education:

Minimum Bachelor’s academic degree coupled with an MBA/Masters
A 4-year degree in Computer Science, Engineering, Commerce or a related field will be advantageous.

Experience:

Minimum 5 to 8 years relevant experience in a similar position with at least 3 years in a managerial role
Experience in Fintech, banking or financial services is preferred
Proficient in driving the company’s financial performance, business growth and technology/infrastructure expansion
Experience in BankTech product management & implementation
Experience working in a global/multinational enterprise with a good understanding of emerging markets

How to apply:

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of notified academic credentials no later than 16^th October 2025. MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful. If you encounter any issues when completing the application, reach out to Alozius.Mutamba@mtn.com (+250788319965)

At MTN Rwandacell Plc, we are committed to safeguarding your data privacy. For more information, visit our website to read our job applicants’ privacy notice that explains how we collect, use, disclose, and protect your personal data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/

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