Customer Care And Events Management Officer
National Bank of Rwanda (BNR) | Post type: jobs July 24, 2025 - Deadline 31/07/2025 | NumberOfPosition [1]

National Bank of Rwanda (BNR) Overview

The National Bank of Rwanda (NBR) was established in 1964 with the aim of issuing the Rwandan currency named Franc Rwandais (Frw). Over the years, the role of the NBR has evolved. The current Law N°48/2017 of 23/09/2017 as amended to date, confers a clear mandate on the NBR with a mission of ensuring price stability and a sound financial system. Price stability is achieved by conducting appropriate monetary policy in the interest of a stable macroeconomic environment, while financial stability is achieved by regulating and supervising the financial system.

Job description

Job Description

Reporting to the Manager Customer Experience and Events Coordination, the Job holder will be responsible for planning, coordinating and execution of both local and international events hosted by NBR.

Job Responsibilities

Develop and implement even management strategies and policies/procedures to ensure successful execution of NBR events.
Manage assigned events to ensure the successful planning and execution of the Bank events.
Work closely with various departments and stakeholders with BNR’s goals and objectives.
Plan and coordinate all aspects of events including venue selection, event logistics, catering and entertainment.
Develop and manage event budgets and timelines, ensuring that events are delivered on time and within budget.
Oversee event details to ensure expected deliverables.

Work very closely with content teams to ensure maximum attendance and participation.
Work very closely with Communication team to ensure appropriate audio-visual per Calibre of the event.
Evaluate event performance and provide recommendations for improvement.
Provide post event reports for record purposes and future consultations

Job Requirements

At least a Degree in Events’ Planning and Coordination, Public Relations, Public Administration or a related field
3 years of experience in a similar role

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