Digital Learning Specialist
RwandAir Ltd | Post type: jobs September 21, 2025 - Deadline 21/09/2025 | NumberOfPosition [1]

• JOB TITLE:                         Digital Learning Specialist
• DEPARTMENT:                Human Resources
• LOCATION:                       Kigali International Airport (KIA)

Job Purpose

The Digital Learning Specialist is responsible for designing, implementing, and managing digital learning solutions that modernise RwandAir’s approach to training and development. Traditionally reliant on face-to-face learning, RwandAir now requires a blended and agile learning strategy that leverages digital platforms, micro-learning, and e-learning content to build a future-ready workforce.

This role ensures that employees have access to innovative, engaging, and flexible learning opportunities aligned with business priorities and the ever-changing world of work.

1. Key Duties and Responsibilities:

• Lead the shift from classroom-only learning to blended and digital-first learning solutions.
• Develop and maintain a Learning Management System (LMS) or e-learning platform to deliver scalable content.
• Design micro-learning modules, simulations, and mobile learning content for different employee groups.
• Partner with subject matter experts to digitise technical and leadership training programs.
• Create engaging digital content using authoring tools (Articulate, Captivate, Rise, etc.).
• Curate external content libraries (e.g., LinkedIn Learning, Coursera, aviation-specific e-learning).
• Ensure content aligns with aviation compliance requirements and adult learning principles.
• Train and support managers and employees to adopt e-learning platforms.
• Launch on-demand learning resources accessible anytime, anywhere.
• Monitor adoption, usage, and effectiveness of digital learning initiatives.
• Track learning impact through analytics and dashboards (completion rates, satisfaction scores, performance outcomes).
• Gather employee feedback to improve the learning experience.
• Benchmark best practices and recommend innovative learning technologies.

Perform other department duties related to his/her position as directed by the Head of the Department.

2. Desired Profile: Required education, Experience, and Abilities:

a. Qualifications and Experience:

Bachelor’s degree in HR, Education Technology, Instructional Design, Business Information Technology or related field.

b. Essential

1. 3–5 years’ experience in e-learning, digital content creation, or corporate L&D.
2. Experience implementing or managing LMS platforms.
3. Airline or aviation sector experience is an added advantage.

c. Job Specific Skills:

Essential Competencies:

• Creativity and innovation in learning design.
• Strong project management skills with the ability to deliver on deadlines.
• Excellent stakeholder engagement and communication skills.
• Analytical mindset with ability to interpret learning data and insights.
• Agility and adaptability to changing business and workforce needs.
• Teamwork and problem-solving skills.

Preferred:

Candidates possessing the above requisites from a multi-national organisation and/or the airline industry.

3. How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;
• Recent Curriculum Vitae.
• A photocopy of the Passport/National ID.
• Copies of Degree/Diploma certificates
• Copies of relevant certificates.
• Three referees

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