Position: TELLER

Number: 4

Main Responsibilities of TELLER

Under the supervision and guidance of the Branch Operations Officer/Outlet responsible, the Teller has the following main responsibilities: 

1. To work diligently on the assigned work on time and to produce results;
2.  To comply with the instructions of the employer or his/her representative;
3. To take good care of and manage the equipment assigned to him/her in his/her work;
4. To be at work and respect working days and hours;
5. To maintain the confidentiality of work;
6.  To provide basic identification documents before starting work;
7. To follow the principles and codes of conduct governing the business activities of the Cooperative;
8. Conducts cash related services to customers/ members, e.g., withdrawals and deposits;
9. Initiates transfers from customer/member accounts, e.g., interbranch transfer;
10. Performs cheques related services to customers/ members, e.g., crediting a cheque;
11. Performs disbursements of loans;
12. Performs change of coinage and foreign exchanges;
13. Supports in opening, filling, discharging, and closing a till;
14. Performs cross-selling;
15. To welcome and assist members who need services related to deposits and withdrawals;
16. To receive and pay members or customers the approved amount;
17. To manage the till/store he/she is responsible for;
18. To fill out the member's booklet correctly;
19. Participate in the closing of the daily operations of the Cooperative, especially the control of funds;
20. Provide all documents supporting his/her daily operations;
21. Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds;
22. Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

Minimum Requirements

1. At least secondary education (A2) in related domain;
2. Basic IT literacy of CBS and Office;
3. Ability to handle transactions accurately and responsibly;
4. Good math skills;
5. Attention to detail;
6. Customer satisfaction oriented.

Application Documents Required: 

• Motivation letter (addressed to the Chairperson of the Board of Directors);
• Updated CV; 
• Copies of academic degrees or professional certificate;
• Copy of National ID;
• Proof of experience;
• Any other relevant supporting documents to prove experience and skills.

Submission Guidelines

All interested and qualified candidates are invited to submit their applications comprising all mentioned documents to BIRUNGA SACCO MUSANZE Head Office not later than 04th August 2026 at 16 :00 pm .

Note:

• Only hardcopy Applications will be received. 
• Only shortlisted candidates will be contacted for exam.

Done at Musanze on 24th July 2026 

MANIRAGUHA Celestin

Chairperson of board of directors

BIRUNGA SACCO MUSANZE