IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q343: Which technology allows secure remote desktop connections?
VNC
Telnet
SSH
FTP
RDP
Q344: What is the purpose of two-factor authentication?
Increase login security
Backup data
Speed up boot time
Encrypt disks
Reduce bandwidth
Q345: What is the purpose of sudo in Linux?
Create users
Start services
Execute commands as superuser
Restart system
Check disk space
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