IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q997: Which tool in Windows shows system logs?
Device Manager
Task Manager
Event Viewer
Disk Management
Registry Editor
Q998: What is Group Policy used for?
Encrypt emails
Manage user and computer settings
Install software
Assign IP addresses
Scan malware
Q999: What is the purpose of two-factor authentication?
Encrypt disks
Reduce bandwidth
Speed up boot time
Backup data
Increase login security
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