IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q994: What is the purpose of two-factor authentication?
Increase login security
Backup data
Reduce bandwidth
Speed up boot time
Encrypt disks
Q995: Which Windows shortcut opens Task Manager?
Alt + Tab
Ctrl + Alt + T
Ctrl + S
Ctrl + Shift + Esc
Ctrl + Shift + D
Q996: What does 'chmod 755 file.sh' do in Linux?
Moves file
Deletes file
Encrypts file
Compresses file
Sets read/execute for all, write for owner
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