IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q358: What is the loopback IP address?
192.168.1.1
10.0.0.1
0.0.0.0
127.0.0.1
255.255.255.0
Q359: What is the default port for LDAP?
21
443
80
389
636
Q360: Which layer of the OSI model deals with routing?
Transport
Application
Data Link
Session
Network
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