IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q364: What is the purpose of two-factor authentication?
Increase login security
Reduce bandwidth
Encrypt disks
Speed up boot time
Backup data
Q365: Which device stores BIOS?
Hard disk
ROM chip
Cache
CPU
RAM
Q366: What is the loopback IP address?
10.0.0.1
127.0.0.1
192.168.1.1
0.0.0.0
255.255.255.0
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
