IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q475: Which virtualization software is open-source?
Hyper-V
Citrix
VMware Workstation
VirtualBox
Parallels
Q476: Which RAID level provides only striping with no redundancy?
RAID 10
RAID 5
RAID 1
RAID 0
RAID 6
Q477: Which tool in Windows shows system logs?
Task Manager
Event Viewer
Device Manager
Registry Editor
Disk Management
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
