IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q541: Which tool in Windows shows system logs?
Event Viewer
Device Manager
Task Manager
Disk Management
Registry Editor
Q542: What is the default port for LDAP?
80
443
21
636
389
Q543: What is the purpose of two-factor authentication?
Backup data
Reduce bandwidth
Speed up boot time
Increase login security
Encrypt disks
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
