IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q550: Which type of attack involves sending fraudulent emails?
MITM
DoS
SQL injection
Phishing
Brute force
Q551: Which command lists files in Linux?
cp
pwd
cd
ls
dir
Q552: What is the main function of a firewall?
Encrypt emails
Compress files
Monitor CPU usage
Assign IP addresses
Control network traffic
