IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q595: What is the default port for LDAP?
636
389
80
443
21
Q596: Which tool is commonly used for ticketing in IT Support?
Jira
Git
Slack
Excel
Zoom
Q597: What is the typical voltage of a desktop power supply?
3.3V
12V
110V
220V
5V
