IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q628: Which protocol is used to assign IP addresses automatically?
SNMP
DHCP
SMTP
DNS
FTP
Q629: What does 'chmod 755 file.sh' do in Linux?
Compresses file
Moves file
Deletes file
Sets read/execute for all, write for owner
Encrypts file
Q630: What is Group Policy used for?
Install software
Encrypt emails
Manage user and computer settings
Scan malware
Assign IP addresses
