IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q655: Which protocol is used to assign IP addresses automatically?
DNS
FTP
SNMP
DHCP
SMTP
Q656: Which tool in Windows shows system logs?
Event Viewer
Registry Editor
Device Manager
Disk Management
Task Manager
Q657: What is the typical voltage of a desktop power supply?
3.3V
5V
12V
110V
220V
