IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q79: What is Group Policy used for?
Scan malware
Encrypt emails
Assign IP addresses
Install software
Manage user and computer settings
Q80: Which device stores BIOS?
ROM chip
RAM
Cache
CPU
Hard disk
Q81: Which port is used by SSH by default?
110
25
22
443
23
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