IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q103: What is the purpose of sudo in Linux?
Create users
Restart system
Start services
Check disk space
Execute commands as superuser
Q104: Which virtualization software is open-source?
VirtualBox
VMware Workstation
Parallels
Citrix
Hyper-V
Q105: Which device stores BIOS?
CPU
Cache
ROM chip
Hard disk
RAM
Latest News
Internal Auditor at Rwanda Women’s Network is a.
Feb 20, 2026
Internal Auditor at Rwanda Women’s Network is a.
Feb 20, 2026
