Branch Manager
Rwanda Social Security Board (RSSB) | Post type: jobs
March 11, 2026 - Deadline 13/03/2026 | NumberOfPosition [1]
Rwanda Social Security Board (RSSB) Overview
The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).
As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 3 trillion Rwf, which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country's financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.
To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.
If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.
Key Duties and Responsibilities
- Prepare strategic and business plans and related budgets at the Branch level
- Review and approve dossiers before their submission to the appropriate hierarchical level and give recommendations where necessary
- Coordinate all activities at the branch level
- Coordinate activities related to the employers inspection at the branch level
- Manage staff under his or her Supervision
- Ensure timely reporting of any risk incidents and compliance issues
- Develop and disseminate performance contract to his/her subordinates
- Evaluate the performance of all staff reporting at the Branch level
- Ensure appropriate filing and records keeping of administrative and another document at branch level
- Provide supervision and guidance to staff at branch and make appropriate task allocations
- Represent the institution at district level in all matters pertaining to the branch
- Identify skills gaps in the staff under his/her supervision and recommend the required trainings
- Analyse and consolidate different reports from staff under his/her supervision and ensure they are submitted in a timely manner
- Provide support and advice to the staff reporting to the branch level
- Propose staff deployment, staff rotation and transfers where necessary
- Deliver non-debt certificates to employers in accordance with rules and regulations in place
- Coordinate the activities related to debt recovery & enforcement
- Coordinate the preparation of inspection, enforcement and audit plans of employers
- Coordinate the preparation of inspection, investigation and occupational hazards reports
- Perform any other duties related to Branch
- Coordination activities as may be assigned from time to time by he/her supervisor
Key Qualifications and Experience
- Master's Degree in Business Administration, Human Resource Management, Business Law, Economics, Social Sciences or any other relevant field with preferably 2 years' relevant experience, 2 of which should have been in a supervisory role
- Bachelors' Degree in Business Administration, Human Resource Management, Business Law, Economics, Social Sciences or any other relevant field with preferably 4 years' relevant experience, 2 of which should have been in a supervisory role
Key competencies
Technical Competencies:
- Knowledge of Social Security Management
- Strong knowledge in Human Resource Management
- Ability to analyse data and draw inferences
- Understanding sector trends
- Benefits analysis and planning
- Labour legislation
- Project Management
- Cost benefits analysis
- Ability to analyse data and draw inferences
- Ability to connect the dots
- Information sharing
- Mentoring and Coaching
- Mentoring and Coaching
Behavioral Competencies:
- Knowledge of Social Security Management
- Strong knowledge in Human Resource Management
- Ability to analyse data and draw inferences
- Understanding sector trends
- Benefits analysis and planning
- Labour legislation
- Project Management
- Cost benefits analysis
- Ability to analyse data and draw inferences
- Ability to connect the dots
- Information sharing
- Mentoring and Coaching
- Mentoring and Coaching
Additional Information:
The applicants must be willing to relocate outside of Kigali for this position. RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.
Interested candidates are advised to submit applications online by Friday, 13 March 2026. Female candidates are highly encouraged to submit their applications.
Application Portal: Please Apply Here
In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.
Any form of canvassing will lead to automatic disqualification.
Only short-listed applicants will be contacted.
RSSB is an Equal Opportunity Employer