IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q313: What is the main function of a firewall?
Monitor CPU usage
Assign IP addresses
Compress files
Control network traffic
Encrypt emails
Q314: What is the main function of a firewall?
Assign IP addresses
Encrypt emails
Monitor CPU usage
Control network traffic
Compress files
Q315: What type of storage is SSD?
Magnetic-based
Optical-based
Flash-based
Cloud-based
Tape-based
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
