IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q337: Which device stores BIOS?
RAM
CPU
Cache
ROM chip
Hard disk
Q338: What is the default port for LDAP?
21
636
443
389
80
Q339: What is Group Policy used for?
Encrypt emails
Scan malware
Assign IP addresses
Install software
Manage user and computer settings
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
