IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q40: What is the loopback IP address?
192.168.1.1
255.255.255.0
0.0.0.0
10.0.0.1
127.0.0.1
Q41: What is a Service Level Agreement (SLA)?
Firewall rule
Software license
Backup schedule
Patch update
Contract on service expectations
Q42: What does 'chmod 755 file.sh' do in Linux?
Sets read/execute for all, write for owner
Encrypts file
Moves file
Deletes file
Compresses file
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