IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q424: What is the main function of a firewall?
Assign IP addresses
Compress files
Monitor CPU usage
Encrypt emails
Control network traffic
Q425: What type of storage is SSD?
Cloud-based
Flash-based
Magnetic-based
Optical-based
Tape-based
Q426: Which virtualization software is open-source?
VirtualBox
Parallels
VMware Workstation
Hyper-V
Citrix
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
