IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q469: What type of storage is SSD?
Tape-based
Cloud-based
Magnetic-based
Optical-based
Flash-based
Q470: What is the purpose of two-factor authentication?
Backup data
Encrypt disks
Increase login security
Reduce bandwidth
Speed up boot time
Q471: Which tool in Windows shows system logs?
Task Manager
Device Manager
Registry Editor
Disk Management
Event Viewer
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
